To subscribe to Magic voice service, you can use either of the following activations;
1. IVR - If you are a new user, you dial this toll free number 16338 to subscribe.
2. IVR + Friend number - If you are a new user and you have not opted-in before, you dial 338+your friends number and you will be prompted to subscribe to proceed.
3. SMS - If you are a new user, text MAGIC to short code 16338.
4. You can also subscribe through Promotional calls. A Digicel representative calls customers to subscribe, you can answer the call and follow the instructions given by the representative.
Example of reply messages are shown below when you subscribe to this service;
- “Thank you for subscribing to MagicVoice. To make a Magic Voice call, dial 338 followed by your friends Digicel mobile number e.g. 338xxxxxxxx. 20t/day”
- “Use Magic Voice responsibly. To unsubscribe, text STOP to 16338. Applicable call rates will apply only when called party picks up the call. Conditions apply.”
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG facebook. Our operating hours are from 6am to 11pm every day.