All Digicel prepaid accounts are pre-provisioned for roaming. There is no need to contact customer care for activation. For a postpaid customer we would suggest first contacting customer care with verification in the form of your security question and answer and letting the rep know that you would like to have roaming enabled.
To get more information on activating roaming, click here: DigicelPNG Roaming.
To set up roaming on your device click here: Digicel Phone Guide.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.