After you replace your SIM card you will experience the following;
What you will regain after the replacement;
- Old phone number
- Remaining credit in your main account (dial *120#) if any before the replacement
- Remaining SMS or Data Bundles if any before the replacement
- Access to all of Digicel’s network services
What you will lose after the replacement;
- Contacts and messages stored in the previous SIM card will not be in the new SIM card – all will be lost
- Any other settings saved on the old SIM card.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.