These are some of the things you must take note of to keep your SIM card working;
The SIM card should not be;
- Exposed to extreme elements – excessive heat.
- Removed Unnecessarily
- Bent or scratched
- Incorrectly Inserted
- Unused for more than 4 months, or else, the SIM card becomes deactivated on the network, you will never be able to use the number (SIM card) again.
Any of the above will render the SIM Useless.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 6am to 11pm every day.