You can unsubscribe using either of the following options below:
1. IVR – existing user dials 16335 and press 9 for More Options to unsubscribe.
2. SMS – existing user texts STOP to short code 16335.
Below is an example of the message when you unsubscribe:
“WE'RE SORRY TO SEE YOU GO! Dial 16335 any time to re-subscribe to Lotu Line. We're glad to have been of service to you! STAY BLESSED!!”
To find out more, please chat live with our live chat agents or email our customer care on CustomerCarePNG@digicelgroup.com