A SIM card replacement is done only on the following reasons;
- SIM Card/Handset Lost or Stolen
- SIM Card Damaged or worn out
- SIM Card Blocked (PUK or PIN Blocked)
- SIM Card Error (i.e. insert SIM or Invalid sim shows when inserted in the phone)
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.