How long does it take to fix my faulty Hitron Play Box? It usual takes 24 hours of service/fix the faulty Set Top Box. If you have any questions or concerns, please feel free to contact us on email: firstname.lastname@example.org or call us by dialing 1515 from your digicel mobile or dial 7997 9109. Related articles Is there a service fee for fix done to faulty Hitron Play boxes? How can I pay my Hitron bill(s)? What are the available channels in the 20 Channel Package? Where is Hitron located in Port Moresby? What channel will be televising the 2019 Digicel Stars?