During the transaction process, and before the PIN code is entered, the most common reason for a cancelled transaction is time. A transaction cannot take more than 60 seconds to complete or it will be cancelled. Ensure that you have the recipient details before you start the transaction to avoid any time out.
For more details, send us an email at email@example.com or call our customer service at 888 (operational hours: 6am – 9pm, daily).
Articles in this section
- Is CellMoni secured?
- Is CellMoni safe?
- How to load money to my CellMoni wallet?
- How do I send money to another CellMoni account?
- How do I top up my own Digicel number using my CellMoni account?
- How to send top up to another number using my CellMoni account?
- How do I purchase Easipay using my CellMoni account?
- How do I withdraw cash at authorized CellMoni Agent?
- How do I purchase TV Plans on my CellMoni account?
- How to pay Hitron invoice with CellMoni?