Immediately call customer care on 888 and advise about the incident. Customer Care will freeze your CellMoni wallet to protect the value in your CellMoni wallet. You will be recommended to perform a SIM replacement to get your phone number and Cellmoni back. You must call Customer Care again to reactivate your wallet after confirmation of your personal information. Your balance should be exactly the same because your wallet is protected with a PIN code.
For more details, send us an email at email@example.com or call our customer service at 888 (operational hours: 6am – 9pm, daily).