A number of different kinds of interferences can cause you to lose the picture on your TV:
1. Weather Fade - heavy rain or big thunderstorm can block the satellite TV signal
2. Big or Little wind - it can move the antenna or sattelite dish away from the TV signal.
3. Sun outages - In March and September the sun is directly behind the sattelite.
4. Atmospherice noise - ground noise coming from the earth.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG facebook. Our operating hours are from 6am to 11pm every day.