In order to retrieve the play box ID number or smart card number, simply follow these steps;
- Press the OPT button on the remote to display the DigicelTV PlayBox ID eg: 16456F213 (9 alpha numeric number) will be displayed or the smart card number 7900xxxxx (10 numerical).
- Or you can also retrieve the Digicel Play box ID number or smart card number by pressing Menu button, using the navigational keys (right or left button) scroll to settings, under the settings option select CAS Information and press OK button to display the information. Press Exit to return to the main screen.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.