Prepaid

Comedy Line

• What is Comedy Line?
• What happens if I want to listen to the same joke again on the same day?
• Is there a call allocation limit that I will be given per day?
• How much will I be charged for subscribing?
• What happens if I have insufficient credits?
• What happens if I renew my daily subscription?

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Social Xpress Service

• Who is eligible to use the Digicel Xpress service?
• What kind of updates are available with the News Desk feature?
• How do I use Chatezee?
• Will I be able to Use “Social Xpress” without subscribing to the service?
• How do I subscribe to the Social Xpress service?
• How does the “Social Xpress” service work?

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Buzz Me Service

• What is Buzz Me service?
• How many Buzz Me's will I be allowed to use daily?
• How can I get more Buzz Me calls after using up all 10 of mine in a day?
• Will I be able to make a Buzz Me call if I have a Voice Bundle & I have K0.00 credits?
• How much should I have in my balance to be eligible to use Buzz Me?
• How many times am I able to make a Buzz Me call to the same mobile number?

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Magic Voice

• What will the receiver of the Magic Voice call see on the caller ID?
• What if the receiver of the Magic Voice does not want to receive the call?
• What if I do not press a button to choose a voice?
• How do I subscribe/unsubscribe to/from Magic Voice service?
• What is Magic Voice?
• How does the Magic Voice service work?

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International Credit ME service

• How to use International Credit Me service?
• International Credit Me FAQs
• What is International Credit Me?

BSP Wantok Moni

• How does BSP Wantok Moni service work?
• What is BSP Wantok Moni Service?

Digicel Intunes Service

• How do I unsubscribe from Digicel Intunes service?
• How do I subscribe to Digicel Intunes service?
• What are the charges for Digicel Intunes?
• What is Digicel Intunes service?
• How to set an Intune?

Cellmoni

• What is Digicel CellMoni Service?
• How do I register for Digicel Cellmoni Service?
• Can I change my registration details?
• What happens if I lose my phone and I am registered?
• Will Digicel protect my Cellmoni account?
• How can I view my cellmoni statement?

Bank Flex

• What is Bank Flex and how does it work?
• I cannot top up with my Bank Flex

Credit on Loan

• How can I repay the Credit on Loan?
• How do I know if I am eligible for a credit loan?
• What is the Credit on Loan Service?
• What is the interest paid back on credits taken as loan?
• I am unable to get a credit on loan advance. Why?

Controlling your credit

• What is mobile banking and how does it work?
• How can I add credit to my account?
• My Flex Card is damaged, what do I do?
• What is Reverse Call and how does it work?
• I should not have been charged for these services. Why?
• I am receiving errors with my top up. Why?

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Manage your plan & promotions

• September Promotion- Techno Combo Special.
• What is the new Game Club Service?
• What is the New 1TOK+ Combo Pass Segment?
• What is K2 Hour Pass Promotion?
• What is the “30 minutes Free bundle Collection” Promotion?
• Free 1 Day 50MB Social Pass - Ended

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Managing your account via Dial Codes

• How do I redeem my scratched voucher numbers when dialling 123?
• How do I use the Please Call Me Service?
• What is the Credit Me / Credit U Service?