Prepaid
UBOOK Subscription Service
- What is the UBOOK subscription service?
- What is the URL for UBOOK?
- How do I subscribe to UBOOK?
- How do I unsubscribe from UBOOK?
- How do I pay for the UBOOK subscription?
- What happens once you login to UBOOK with the credentials received via SMS?
Promotions
- What is the “30 minutes Free bundle Collection” Promotion?
- How do I get the 30 minutes free bundle after I do a top up of K3 or more?
- How do I know I am eligible for the 30 minutes free bundle?
- What will happen with the 30 minutes free bundle if I reply with a different keyword?
- Will I be able to use the free 30 minutes to call other networks
- What happens if I do not top up and try to avail the 30 minutes free bundle ?
Help & Support
Reverse Call
Games Club Service
- What is Games Club?
- How do I subscribe to Games Club?
- How do I pay for the Games club subscription?
- How much will I be charged for Games Club service?
- What happens if I have an active subscription and I try to re-subscribe?
- What happens if I click on the link displayed in the Games Club SMS?
Digicel 1TOK Combo+ Plans
Digicel 4G Mifi Promotion
International Voice Bundle (IVB)
- International Voice Bundle (IVB)
- What countries are covered under the International Voice Bundle?
- Am I eligible for the International Voice Bundle?
- How much does the International Voice Bundle cost?
- How to check my International Voice Bundle
- Can I use my International Voice Bundles to Call Digicel numbers?
Comedy Line
- What is Comedy Line?
- Can I listen to the same joke multiple times on the same day?
- Does Comedy Line have a daily call limit?
- How much will I be charged for subscribing to Comedy Line?
- I have insufficient credit to activate Comedy Line
- What happens when I renew my daily Comedy Line subscription?
Social Xpress Service
- Who is eligible to use the Digicel Xpress service?
- What kind of updates are available with the News Desk feature?
- How to use Chatezee
- Will I be able to Use “Social Xpress” without subscribing to the service?
- How to subscribe to the Social Xpress service
- How does the “Social Xpress” service work?
Buzz Me Service
- What is Buzz Me service?
- How many Buzz Me's will I be allowed to use daily?
- How can I get more Buzz Me calls after using up all 10 of mine in a day?
- Will I be able to make a Buzz Me call if I have a Voice Bundle & I have K0.00 credits?
- How much should I have in my balance to be eligible to use Buzz Me?
- How many times am I able to make a Buzz Me call to the same mobile number?
Magic Voice
- How do I unsubscribe from Magic Voice Service?
- What will the receiver of the Magic Voice call see on the caller ID?
- What if the receiver of the Magic Voice does not want to receive the call?
- What if I do not press a button to choose a voice?
- How do I subscribe to Magic Voice service?
- What is Magic Voice?
BSP Wantok Moni
Digicel Intunes Service
Cellmoni
- How does Cellmoni work?
- What is Digicel CellMoni Service?
- How do I register for Digicel Cellmoni Service?
- Can I change my registration details?
- What happens if I lose my phone and I am registered?
- Will Digicel protect my Cellmoni account?
Bank Flex
Credit on Loan
- How do I stop the automatic advance mode?
- How do I check my out standing balance for Credit on loan?
- How do I become eligible for the Credit on Loan Service?
- How can I repay the Credit on Loan?
- How do I know if I am eligible for a credit loan?
- What is the Credit on Loan Service?
Controlling your credit
- How do I purchase 60 SMS bundle?
- What is mobile banking and how does it work?
- How can I add credit to my account?
- My Flex Card is damaged, what do I do?
- I should not have been charged for these services. Why?
- I am receiving errors with my top up. Why?
Manage your plan & promotions
- How do I gift a 1Tok Combo Weekly & Monthly plan?
- How to purchase an Hour Pass data bundle
- How to purchase a Social Pass
- What are the 205 subscription messages?
- How to unsubscribe from Digicel Fun Zone
- What are the 2 new Social Passes ?