Prepaid
Night Pass Promotion
Digicel 4G Smartphone Promotion
- Is the Wowi 4G Smartphone promotion a Digicel promotion?
- How much is the Wowi 4G smartphone?
- Will I get any special data if I buy this smartphone?
- How do I get the free data after buying the new smartphone?
- Will I get the free data if I am using a post-paid SIM?
- What are the specifications of these phones?
Digicel Wowi 2G Promotion
- Is this promotion only for main centers in PNG?
- If I buy the phone when promotion launches and I do not insert a SIM, but insert the SIM the next day, do I still get the bundle?
- Does the promotion apply to the first SIM inserted in the phone?
- If I purchase a combo plan that has x amount of free minutes, does it affect the free minutes?
- Can I use the free K3 credits for anything?
- Is there a mobile phone promotion from Digicel?
MOA Tok Offer
- What is the start date for this special Moa Tok offer?
- Where do I go to purchase the Moa Tok plan?
- What happens to the unused minutes if I don’t use it up by the end of the moa tok promotion?
- What is the end date of the Moa Tok offer?
- What is the Moa Tok offer about?
- Who is eligible to avail of this great Moa Tok offer?
Credit and Bundle on Loan
- How do I obtain a credit & bundle on loan?
- Am I eligible for an additional Loan?
- How do I repay the Credit and Bundle on Loan?
- Why is the Credit on Loan service changed from 16164 to *151# option?
- What are the recent changes done on *151#?
- What will happen to 16164 service?
Help & Support
Digicel 1TOK Combo+ Plans
International Voice Bundle (IVB)
- What is International Voice Bundle (IVB)?
- How do I check my International Voice Bundle?
- What countries are covered under the International Voice Bundle?
- Am I eligible for the International Voice Bundle?
- How much does the International Voice Bundle cost?
- Can I use my International Voice Bundles to Call Digicel numbers?
Social Xpress Service
- Who is eligible to use the Digicel Xpress service?
- What kind of updates are available with the News Desk feature?
- How to use Chatezee
- Will I be able to Use “Social Xpress” without subscribing to the service?
- How to subscribe to the Social Xpress service
- How does the “Social Xpress” service work?
Online Top Up
- What is Digicel Online Top Up?
- What Data bundles are available for Online Top Up?
- How to enter my Credit Purchase – Review Order
- How do I enter my Credit Purchase - Pay & Checkout?
- How to purchase Data Bundle using online top up
- How to view my Online top up account
Rates & Charges
BSP Wantok Moni
- Can I have more than one Wantok Moni account?
- How do I check my balance on BSP Wantok Moni service?
- How do I view my BSP Wantok Moni Code?
- How do I perform Wantok Moni PIN change?
- What if I forget my Wantok Moni PIN?
- What happens if there is an error with the system during the withdrawal process and my Wantok Moni Account is debited?
Digicel Intunes Service
Cellmoni
- Is CellMoni secured?
- Is CellMoni safe?
- How to load money to my CellMoni wallet?
- How do I send money to another CellMoni account?
- How do I top up my own Digicel number using my CellMoni account?
- How to send top up to another number using my CellMoni account?
Bank Flex
Credit on Loan
- Why does my repayment for Credit On Loan does not effect when a top up is done?
- How do I stop the automatic advance mode?
- How do I check my out standing balance for Credit on loan?
- How do I become eligible for the Credit on Loan Service?
- How can I repay the Credit on Loan?
- How do I know if I am eligible for a credit loan?
Controlling your credit
- What are the Do's and Don'ts of how to scratch a flex card
- How do I purchase 60 SMS bundle?
- Why can't I see my credit after I Top-up?
- Why is my credit running out?
- How do I top up using flex card?
- I am missing credit after topping up. Why?
Manage your plan & promotions
- How do I gift a 1Tok Combo Weekly & Monthly plan?
- How do I purchase the Hour Pass voice bundle?
- What is the 'Hour Pass' Promotion?
- How do I opt out of this 'Nius Nau' Service?
- How do I subscribe to the 'Nius Nau' Service?
- What is the 'Nius Nau' Service?
Managing your account via Dial Codes
- Who can use the Credit U service?
- How does the Credit U service work?
- Does a service fee apply for Credit U service?
- Is there a transaction limit for Credit U service?
- Is there a daily transaction count limit for using the Credit U service?
- What is the transaction amount limit for the Credit U service?